You Asked? (Frequently Asked Questions)
If you don't find your answer here, please call (248-344-4430) or write us @
Support@CheckInCalls.com Q: Wouldn't it be awkward for a stranger to place the first call to my Dad?
A: After signing up for the service, we send a reminder email to the subscriber asking that he/she talk to the call recipient about what will be happening and when the service will start, BEFORE the calls begin. This, we have found, is the best way to introduce the service and pave the way for a productive relationship with Check-In Calls.
A: Three call attempts (within your requested time period) are made for each scheduled call. If three calls go unanswered, an email is sent to the subscriber (you) notifying you of the situation.
A: Our Personal Calling Professionals are highly trained in working with call recipients, especially sensitive to the elderly and disabled. A part of the training includes what is and is not appropriate to discuss. Offering advice, especially regarding health, finances, relationships and living arrangements, is not allowed.
A: Hopefully, you will be discussing the Check-In Calls calls with your loved ones when you talk with them. Check-In Calls tracks all completed calls. Also, each subscriber has an option of receiving a confirmation email after each call. If you'd like the calls recorded, we can do that too.
A: All you would need to do is contact Check-In Calls. The service would terminate and all monies for remaining calls would be promptly refunded. Also, through your PayPal account, you can cancel and be issued a refund at any time.
A: Yes, Check-in Calls is a great idea for latchkey children entering an empty house after school. Our caller speaks with your child to make sure he or she arrived home safely and feels comfortable. If, by chance, the phone is not answered, you will be notified. For latchkey subscriptions, please call Check-in Calls directly to set up your contact preferences (phone, text, or email) AND to ask about our "Kid Calls" volume discount.
10% of Proceeds go to Alzheimer's/Dementia Research